Door members are the face of the club and when in the clubroom are acting on behalf of the club. This handbook is intended to be a reference to aid Door members in their duties. All Door members are expected to read their UCC email regularly. This is your official point of contact with the committee. == UWA Security Contact Details == '''Emergency: 6488 2222''' '''Non-emergency: 6488 3020''' '''Campus Management: 6488 2025''' == Opening the Clubroom == Door members are afforded the ability to open the room. This is implemented through the UCC Dispense system's integration of the electronic door lock A door member can unlock the door by 'dispensing door'. This can be done by: * Logging into the snack machine keypad interface and entering the item code 55 * Logging into any UCC machine with 'dispense' installed and running the command {{{dispense door}}} * Logging into the dispense web interface http://dispense.ucc.asn.au and clicking the door button In the event that the electronic locking system is malfunctioning, mechanical keys are held by: * The President of the Club * The Vice President of the Club * The Treasurer of the Club * The Guild Student Centre == Holding the Room == Door members should endeavour to maintain the clubroom and its contents in an appropriate and usable state. Door members should ensure people do not litter in the clubroom. Rubbish bins are provided by the club to assist in keeping the clubroom tidy. * Large items such as cardboard boxes (including pizza boxes) are not to be put in the bins or left outside the clubroom, and should be taken down to the skip directly. * If the bins get too full, it is the responsibility of door members to ensure they are emptied Clubroom operating hours are 24/7, door members may hold the room at any time. Any required clubroom maintenance that door members are unable to perform should be reported to the committee. == Signing up Members == Door members should be welcoming and helpful to all current and prospective members. Door members are able to sign up new and returning members. * Instructions on how to do so are available online at https://wiki.ucc.asn.au/HowToCommittee/NewMembers == Dooring/Expulsion == As a door member it is your job to maintain the clubroom as a clean and welcoming place for members and non members alike. It is well within your rights as a door member to notify, warn and then door people for anything that may compromise this, including but not limited to things like : * Getting overly loud/angry at video games * Bad personal hygiene/smelling bad (if someone picks their nose when using a machine, tell them off) * Putting feet on desks * Shoes on the couches * Leaving litter at their computer In most cases, offenders should be given a warning before being doored. The following is a non-exhaustive list of appropriate reasons for dooring: * Violent, offensive, or disruptive behaviour * Danger or damage to members or club or member property * Habitual littering In the event that an offender refuses to abide by the dooring, UWA Security can be called. The maximum penalty for dooring is until the next committee meeting, at which point it will be reviewed by committee. == Dispense and Other Services == Door members should enable members to add credit to their dispense account. * We accept cash, bank transfer, or Square * For cash, the member's money should be placed in a numbered bag and deposited in the safe. * For bank transfer, direct them to our bank details on the poster on the big noticeboard, and make sure to sight the bank transfer receipt on their phone. * Card is difficult to manage at the moment, so only do so if a trained committee member (usually the Treasurer) is in the room. * The member's dispense account should then be credited to the equivalent value. * Credit can be added using the command {{{dispense acct user +amount "reason"}}} on any UCC machine with dispense installed (motsugo via SSH is the easiest one). * Please set the reason to the corresponding payment method. * Bank transfer: {{{"bank transfer"}}} * Cash: {{{"bag $bag_number"}}} (substitute $bag_number for the actual bag number) * Card: {{{"square $transaction_id"}}} (usually in the format #XXXX) Door members should aim to ensure the items listed in dispense match those available in the vending machines. * Items can be renamed using the command {{{dispense slot type:N price name}}} * If it's in the snack machine, it's {{{snack:$slot_number}}}, if it's the drink machine, it's {{{coke:$slot_number}}}, which starts from 0 on the far right and 6 on the far left. * For example, if you added Smiths chips to slot 33 of the snack machine and are selling it for 50 cents, you would run {{{dispense slot snack:33 50 "smiths chips"}}}. * To pull up the current list of items and their prices ssh into motsugo and do {{{cd ~coke}}} then {{{cat items.cfg}}}. Door members should refund members who have received the wrong item or no item at all but has still been debited. * If the member has received the wrong item, they should return the item to the club. * It is good practice to check the dispense logs to ensure the member has been debited. * A dispense can be refunded using the command {{{dispense refund user type:N}}} on any UCC machine with dispense installed. A dispense slot can be disabled by renaming the slot to 'dead' The dispense logs can be found in {{{/home/other/coke/cokelog}}} * To see the full year's log, use the command {{{less ~coke/cokelog}}} * To see only the most recent entries, use the command {{{tail ~coke/cokelog}}} * To search the log for "mytext", use the command {{{grep mytext ~coke/cokelog}}} * The output of this search can then be piped to less or tail {{{grep "mytext" ~coke/cokelog | less}}} Full documentation on the dispense command is available either by running the command {{{man dispense}}} or {{{dispense -h}}} on any UCC machine with dispense installed Door members may also be required by committee to provide other goods and services to members (such as event tickets, t-shirts, or items that don't fit in the vending machine). == Managing the Vending Machines == The snack machine and the drinks machine occasionally need opening to restock items or to fix certain issues. Below you will find various tips and tricks to managing the vending machine. Keys for the vending machines can be found on the lockbox keyring. * The drink machine is unlocked with a barrel-shaped key, looks quite beaten up. * This will open the electronics compartment, which will have buttons to manually dispense items and a latch to open the main door. This latch opens the main compartment, where you can drop new cans into the respective slots. * The snack machine is unlocked with the semi-circle shaped key, with keying along the inside of the body. * This will lift the opening handle, where you can turn it semi-clockwise to open the snack machine door to load the slots. This will allow you to return refunded items, or retrieve stuck items from the machines. If the keypad and card reader are unresponsive, move to the terminal to the right of the snack machine and enter as a username for login: {{{fixme}}}. This will restart the vendserver and reset the keypad and card reader. If it doesn't work the first time, run it again and again. If it doesn't work after like 5 times, let wheel and committee know as it's likely that something bigger is broken. == General Clubroom Stuff == If you don't know the lockbox code, check the pinned messages of #door-and-wheel-confidential on discord, or run {{{uccpass UCC/other/lockbox}}}. Keys for the filing cabinet are the diamond-shaped key on the lockbox keyring. If someone wants to print something, get them to add a printer via Windows setup (look for Kyocera), or use a UCC computer (will also be named Kyocera or Infrared). * Each print item in dispense includes 5 double-sided pages (color vs greyscale), rounded up to the next 5 pages. * If they print 12 double-sided colour pages, get them to dispense the "print 5 colour pages" item 3 times (or you do it for them via {{{dispense -u $user}}}). If someone wants to use the controller or VR headset, retrieve it from the machine room either on the desk or the rack directly to the left of the door. * They may use it in the clubroom freely, but if they want to borrow it outside (either in Cam Hall or further), refer to TheftBook. If someone wants to borrow any item from the clubroom, refer to TheftBook. If you want to open the tool cupboard, use the tiny key on the lockbox keyring. == Closing the Clubroom == Any litter in the clubroom should be removed and binned. All members and their property should be removed from the clubroom. The lights and fan should be off. The soldering iron should be off. When closing the clubroom, the following things must be secured: * The tool cupboard must be locked. * The machine room must be locked. * The windows must be closed. * The clubroom door must be shut and locked. == Emergencies == In the event of an emergency, the [[https://www.uwa.edu.au/about/campus-services/safety/hazards-incidents-and-emergencies/emergency-procedures|University-approved evacuation procedure]] should be followed. If everyone has left the room and it is safe to do so, the clubroom door should be closed.