uccwiki

Instructions For Sorting Out New Members

In the clubroom

If they have a current membership sticker, then they have already paid and filled in a form; skip to step 4.

  1. Get a blank membership form from the drawers on the shelf next to the door and make sure it is filled in legibly.
  2. Check ID & membership sticker as appropriate and determine the correct membership price.

    • If they need change, suggest adding it to their dispense account, or try to find someone with keys to the safe.
    • Grab a numbered ziplock bag from next to the safe and put the money into the bag (not into the safe yet).
  3. Make sure the new member has received a sticker.
  4. Create the UCC login:
    1. Connect to samson.ucc.asn.au or samurai.ucc.asn.au by SSH using your (door member) UCC username (using putty or ssh). b. Run: sudo ucc-adduser, and walk them through the prompts. (This can be run by any member of Committee, Wheel or Door.)

      • Remind them that the pin they set for the vending machine is readable by wheel, and so should not be the same as their bank pin.
      • New users are automatically subscribed to ucc-announce@. They are able to unsubscribe at any time.
      • Take note of their username and user id, get them to write it down or take a photo. You can find this out later by running id [username] on any Linux console.

      c. Log in as yourself, add the balance to the user's account and dispense the appropriate membership as the new user with dispense -u [username]. d. They are now set up and are ready to use UCC's services.

    • Take them outside to the vending machines, show them how to log in with their user id and pin. Show them how to enrol a card so that they can use it to log in. Show them how to dispense drinks and snacks.
    • Encourage them to subscribe to the mailing lists, the UCC Discord, the Facebook Group and follow the Facebook page.

    • Open up the machine room and show off some of the cool stuff that UCC owns.

On O-Day

  1. Make sure a membership form is filled in.
  2. Take cash or card as appropriate and mark on the form.
  3. Give them a sticker and a fresher guide and encourage them to come to the clubroom to complete the signup.

Renewing Memberships

  1. Make sure they have filled out a current membership form and paid the appropriate fee.

    • The username of their existing account should be filled in on the membership form.
  2. Verify the account details match with the user who is renewing by using finger [username].

  3. Follow steps 2-3 above.
  4. Add the balance to the existing account with dispense and dispense the appropriate membership on their behalf.

    • If their account is locked or the password needs to be reset, find the nearest wheel member and get them to help.
    • Otherwise they should now be fine to continue using UCC's services.

Administration

The following steps apply for both new and existing members:

uccwiki: HowToCommittee/NewMembers (last edited 2020-01-27 13:59:54 by cobra)